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At A Touch of Provence®, Customer Satisfaction is our Number 1 Goal. For more than 7 years on the web, we have been working very hard to make your shopping experience as easy as possible. Please tell us what you think about our web site, our products, our organization, or anything else that comes to mind. We welcome all of your comments and suggestions and we will make all efforts to respond in the next business day.     How to Place an Order: A Touch of Provence offers the following easy ways to place an order: 1- Shop our Online Provence Market and select the product that you want by:    a- Clicking on the image itself    b- Clicking on the blue hyperlink    c - Clicking on the "Add One to basket" or "Buy One Now" Buttons; whatever makes more sense to you. You can go to "Basket Contents" at any time to check or change the quantity of an item. 2- Call us if it is easier for you at (877) 683-6225. One of our Customer Service Representatives will be happy to help with any questions that you may have. 3- Fax us your order at 978-371-1005 4- Send your order by mail to: A Touch of Provence, Inc. Attn: sales Dep't. PO Box 1068, Concord, MA 01742 Volume Pricing (New!) The more products we buy, the better discount we get from our suppliers. Hence, this is a good reason for us to pass on savings to you. Every time that you see "*Discount by Quantity" under a product name, it means that we have implemented a "Volume Pricing" or discount by quantity on this particular product. If you click on the "Buy Now" you will see the following table indicating the different pricing by quantity. The discounted price will show automatically in the shopping basket. Volume Price Quantity Price Each 6-11 $3.55 12-23 $3.44 24+ $3.36

SHIPPING A Touch of Provence ships via US Postal Services, UPS and FEDEX worldwide including Canada, Latin America, Europe, etc.. Our system calculates the charges automatically for you depending of the total weight of the order and the final destination.     U.S.P.S. Priority Mail® U.S.P.S. Global Economy Parcel Post U.S.P.S. Global Express Guaranteed U.S.P.S. Express Mail® U.S.P.S. Parcel Post (tm) U.S.P.S. Global Airmail Parcel Post U.S.P.S. Global Express Mail We use also UPS and FEDEX, please call our Customer Service Desk for special quotes. Orders are processed on a first come fist serve basis and are shipped usually within one week. All of our products are hand made and we carry a large inventory of them. However because of unexpected increases in demand for certain products, we may run out of stock of a particular item. If the item that you ordered is not available we will do our best to try to contact you within a week and notify you with an approximate date of delivery.